Ecco Living has managed Los Angeles rentals for eight years. Our own 1,000+ unit portfolio runs every day on Lani AI agents that grew out of our own operation. We install the same agents inside the software you already use, and your first one is live in 30 days.
Renata is a Lani AI agent. She has her own user login in our AppFolio, holds the Maintenance Coordinator role, and works alongside our team in Slack. Requests come in, she triages them, gets the right vendor moving, keeps the resident updated, and hands anything high-stakes to a person for approval.
She isn't the only one. Separate agents in our portfolio handle leasing follow-up, delinquency outreach, unit turns and owner reporting. That's what we install for you: Lani agents that work inside your system the way a trained employee would, not a chatbot in a window. Renata is our name for her; yours gets whatever name and colors you choose.
On your call, Berk walks you through exactly how these agents work in our own portfolio. No slideware.
Lani is the AI agent platform behind everything on this page. It started as the agents we built to run Ecco Living's own buildings, and it is now developed by our sister company, Aloha Labs, as a product for property managers.
Ecco Living scopes, installs and supports your agents. Lani is what they run on.
Hi, I'm Renata. I can log a work order, book a showing or send a payment link, right inside your system.
Try it: every company names its Lani agent and picks its colors.
Every workflow we install was worked out on our own buildings first.
The edge cases, the 2am calls, the vendor who doesn't show. We solved them on our portfolio. Agencies learn property management on yours.
Agents work inside AppFolio, Buildium, Yardi or your spreadsheets. You keep your system of record.
We can run open-source models on servers you control, so tenant and financial data never has to leave your infrastructure.
Our pricing is on this page. If a build won't pay for itself, we say so, even if that means no sale.
Including AppFolio's own Realm-X. If you already use it, Lani works alongside it and covers everything outside AppFolio.
| Lani AI | AppFolio Realm-X | Off-the-shelf AI software | General AI / marketing agency | Custom dev shop | |
|---|---|---|---|---|---|
| Runs a real rental portfolio | Yes: 1,000+ units | No | No | No | No |
| Works inside your PMS | AppFolio · Buildium · Yardi | AppFolio only | Varies by plan | Rarely | If you pay for it |
| Connects to email, docs & your other systems | Gmail/Outlook, Slack, Drive, phone & more | Works with data in AppFolio | Limited | Sometimes | If you pay for it |
| Custom reports & documents | Owner reports, memos, any format | AppFolio reports & dashboards | Their templates | Sometimes | Yes |
| Built around your workflows | Yes | Its agents + Flows (Plus/Max plans) | Their template | Yes | Yes |
| Done for you | Yes, plus ongoing tuning | Self-serve | You configure it | Yes | Yes |
| Published pricing | On this page | AI agents quoted separately | Sometimes | Rarely | $30K+ quotes |
| Results guarantee | 60 days | No | No | Rarely | No |
A structured review of your workflows, software and data. You leave with a prioritized automation map, even if you never buy anything.
Maintenance intake and triage, leasing follow-up, collections and delinquency, tenant communications, owner reports, unit turns.
Connections into the systems you already run (PMS, email, SMS, spreadsheets) with human approval steps where they matter.
Agents that answer your phone after hours and on weekends, reply to texts and chat on your website: calls triaged, questions answered, showings booked.
A live view for your team of open work orders, new leads and delinquency, and clearer, faster monthly reports for your owners.
Monthly model tuning, monitoring, fixes and new workflows as your team asks for them. A named engineer who knows your setup.
Most AI leasing tools are built for big apartment communities with a leasing office. If you run single-family rentals, duplexes or a handful of units across town, you get Lani agents sized to your operation, inside the systems you already use, priced to match, and an honest answer about what's worth automating at your size.
Before we build, we agree on one measurable target for your Pilot Agent, for example, after-hours maintenance calls answered, average response time to new leads, or staff hours taken off a workflow. If the Pilot doesn't hit that target within 60 days of going live, we credit your setup fee back.
Start with the free auditThe target and how it's measured are written into your proposal before kickoff.
Starting points: confirmed after your consultation, based on scope. Every build runs on Lani AI and includes design, installation and integration.
Every build can include a website AI chatbot. AI agents that take phone calls and handle text messages are available on any tier and billed per usage. You pay for the minutes and messages your agents actually handle, at rates written into your proposal before anything goes live.
Answer six quick questions below, no name or email needed, then book a free 30-minute call with Berk, our CEO.
We map the workflow worth automating first, the data it needs, where a human stays in the loop, and agree the target your Pilot is measured against.
The agent is built, integrated into your system and tested against your real cases, with approval steps before anything high-stakes. Live within 30 days of kickoff.
We track the agreed target. Hit it, and we expand to the next workflow. Miss it, and your setup fee is credited back.
Monthly tuning, monitoring and new workflows as your team asks for them.
Lani AI is the agent platform your agents run on. It grew out of the agents Ecco Living built to run its own portfolio and is now developed by Aloha Labs, our sister AI company. Ecco Living handles the consulting, installation and ongoing support; Lani is the AI underneath. Your agent carries your name and your colors, not ours.
Realm-X is strong at work that lives inside AppFolio, and if you use it, Lani works alongside it. Most of a property manager's day doesn't live in AppFolio: the shared inbox, owner emails, documents and custom reports, phone calls, Slack and the other systems you run. Lani connects to all of them, works in Buildium, Yardi or spreadsheets if you're not on AppFolio, and is built around your workflows and set up for you, with a 60-day guarantee.
A Pilot Agent goes live within 30 days of kickoff. Larger builds are phased, with the first agent live in the same 30-day window.
Before we build, we agree on one measurable target for your Pilot. If the Pilot doesn't hit it within 60 days of going live, we credit your setup fee back.
No. Agents work inside AppFolio, Buildium, Yardi or your spreadsheets. Your system of record stays the same.
Calls and texts are billed per usage. You pay for the minutes and messages your agents actually handle. Rates are written into your proposal before anything goes live, so there are no surprises.
Agents only get the access their job needs, and high-stakes actions go through a human approval step. On Portfolio AI we can run open-source models on servers you control, so tenant and financial data never leaves your infrastructure.
Often, yes, especially single-family and scattered-site portfolios that enterprise AI tools ignore. The free audit tells you honestly whether the numbers work at your size.
Six quick questions. No name or email needed. Then book a free 30-minute call straight on Berk's calendar: a working session about your workflows, not a sales deck.
Already know you want to talk?
Book a call with Berk directly